MGT 528 – Operations: Economics and Strategy

4. Performance Metrics & Pricing

Course Page Previous Lecture Next Lecture

       Lecture Notes (Overheads Used In Class)

· Lecture 4 – Slides

Reading (Preparation)

· Chopra/Meindl, Supply Chain Management, Ch. 3

Questions (Preparation)

· How could a bicycle manufacturer increase responsiveness through its facilities?

· How could a car manufacturer use transportation to increase the cost efficiency of its supply chain?

· How could a toy retail store use inventory and information technology to increase the responsiveness of its supply chain?

Background Reading (for future reference only)

· Hausman, W.H. (2003) “Supply Chain Performance Metrics,” in: Billington, C., Harrison, T., Lee, H., Neale, J. (Eds.) The Practice of Supply Chain Management, Kluwer.